Friday, June 12, 2020

So Many and Too Many Restaurants

Korea Food Service Market Size 





Units: 1,000 companies,1,000 people, KRW billion
Source: 2019 Food and Service Statistics

An interesting fact about Korea is the number of restaurants. In 2017, the number of restaurants and bars in Korea reached over 692,000 which is close to the number of restaurants in the U.S. Moreover, this was twice or more the number in Italy, France, or Taiwan. This fact becomes more fascinating when we consider the ratio to the population.

The ratio of restaurants and foodservice companies per population in Korea is overwhelming compared to other countries.

However, we cannot be optimistic about being the number one country with a restaurant per population. As much as the number of restaurants increases, the competition grows and chance for companies to create revenue decreases. The average yearly revenue per restaurant in 2017 was USD 100,000 compared to USD 800,000 in the US and USD 500,000 in China. We can understand from the data that the foodservice and restaurant business in Korea is a red ocean, where the market is saturated and too many competitors are fighting over a limited market.


Food Service Characteristics


Food Service Industry Outlet Size


Number of Employees
Volume ratio
Revenue ratio
Less than 5
86.40%
50.70%
Between 5 and 9
11.20%
27.30%
More than 10
2.40%
22%

The majority of restaurants are small stores with less than five employees and low revenue. On the other hand, 2.4% of the companies which have more than ten employees account for over 20% of the market. The foodservice market is polarized similar to most other industries. The polarization is not only related to the size of the company but also related to regional characteristics.


 Food Service Industry Regional Distribution

  


Seoul and Gyeonggi-do, which are together considered the metropolitan area, contains 50% of the population and accounts for about 40% of the foodservice industry.


Food Service Industry Categories


Korean food is still the most popular cuisine accounting for 60% of restaurants by number and 56% value.



Units: ea, KRW billion
Source: KREI Foodservice Trends and Characteristics

Food Service Industry Trends


The growth rate shows a very different situation. Korean food restaurants are decreasing. Most restaurants showed revenue growth with ‘other national food’ restaurants showing the most, with 39.2%, followed by chicken-based (17.2%) and Chinese food (16.9%).

Delivering focused outlets also showed a sharp growth of 15.4% per annum as customer trends changed toward simple, easy and quick. The increase in single households and double-income households has led to less interest or time to spend on cooking driving the take-out and delivery sector. (For more information on delivery food visit this link)

  

COVID-19 Impact on the Food Service Industry


The spread of COVID-19 in Korea has led to a dramatic decline in the restaurant business.  Although restaurants were never under lockdown in Korea, many people opted to stay away due to social distancing. Now when people eat out and risk exposure to COVID-19, they want to be rewarded with something better.  Therefore, less popular restaurants or value-oriented restaurants will feel more commercial pressure.  This will lead to a decline in the number of small restaurants and increased business for large restaurants and franchises.

Restaurants with delivery and take out services have a better offer to overcome this situation. In response to social distancing, more people will opt for delivery or takeout rather than eat at a restaurant.    




Even though consumer tastes are changing, Korean restaurants still account for the majority of restaurants. A typical Korean meal includes rice, soup, a few side dishes, and the main dish. Generally, more side dishes suggest a fancier meal. When people are dining together, side dishes are shared and diners take the food directly from the dish with their own chopsticks. In light of stopping the spread of Covid-19, this is not ideal. We anticipate that in response to Covid-19 consumers will be less inclined to select Korean food compared to other options.      

Another significant trend influencing the foodservice industry is dining alone.  Prior to 2010, eating alone was not common. Since then, with the increase in ‘single’ and ‘double income’ households, eating alone has started to gain acceptance. With the awareness of Covid-19, single-serving menus and eating alone are also gaining more acceptance while restaurants focusing on single diners are showing growth.

Overall, we can see many opportunities emerging in the foodservice market but equally there are many uncertainties as the full impact of Covid-19 remains unknown.

   
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