Demand
meets Supply:
Barbers are an unlimited source of cultural insight. Perhaps because they interact with large
numbers of people from a cross section of society every day. Quickly, they
become experts in every subject from politics to sociology to what the
neighbors are doing. However it comes
about, they do seem to be a good barometer of current public thinking (rivaled
by taxi drivers, no doubt).
Although I enjoy talking with my hairdresser, I resent wasting
30 minutes each month on a haircut. My hairdresser has the opposite view. Recently, she complained to me "You
should get your hair cut more often, how do you expect me to earn a living wage
if you only get your haircut every 6 weeks?". Initially, I laughed it off as friendly
banter. However, as I encountered similar
attitudes by other service providers time and again, I began to appreciate that
it is more than a joke. For example,
recently a friend and I shared a cab. We were going in the same direction so
after hopping in, we instructed the cab driver to drop me off along the way and
my colleague would proceed to his destination.
Much to my surprise (why am I continually surprised after more than 50
years living in Korea?), we were chastised and told that we should take
separate cabs, otherwise, how could taxi drivers make enough money to survive.
In today's paper, there was an article about a new AI program to help taxi
drivers find fares (as opposed to assisting riders to find taxis). I face this phenomenon all the time. Recently, I chastised a bus driver for
running a red light to which he responded "If we obey all the traffic
laws, we will never make any money!".
The city has ordered major box stores to curtail their shopping hours to
provide more opportunities to smaller retailers, never mind the inconvenience
to consumers. Time and again, the message is that consumers exist to give jobs
to service providers! Demand and Supply is the economic imperative, not Supply
and Demand. Adam Smith would be a nobody
had he been born in Korea.
If you would like to identify and capitalize on business opportunities in Korea, let IRC Guide your Way! http://www.ircconsultingkorea.com, Peter Underwood at pau@ircconsultingkorea.com.
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